Privacy Policy

Last Updated: September 2026

Please read this Privacy Policy carefully to understand our policies and practices regarding your Personal Data and how we will treat it.

This Privacy Policy applies to Playhuddle.com’s games, apps, websites and related services (together, the “Services”). This Privacy Policy explains how we (collectively, "Playhuddle.com" or "we", "us", "our") collect, use, secure, and/or disclose end-users’ (“you” or “your”) or otherwise processes your personal information when you use our Services.

Our games have no accounts and no sign-in. We do not ask you for your name, email address or any other contact detail, and we do not use advertising identifiers of our own.

1. INFORMATION WE COLLECT AND HOW

Our games send a small amount of technical and gameplay information to our own servers. The games themselves do not use a third-party analytics SDK (our website is different — see section 4). The information the games process is:

Installation Identifier

A random number the game generates on your device the first time it runs, and stores only on that device. It is not derived from your device or from you, and it is not linked to any account, name or contact detail. It lets us tell one installation apart from another so that we can count players and understand how far people get. Reinstalling the game creates a new identifier and breaks any link to previous activity. It is pseudonymous rather than anonymous, so we treat it as personal data.

Device Information

Device model, operating system name and version, screen size and pixel density, approximate memory (rounded to the nearest 512 MB), number of processor cores, graphics chip name, language, and the version of the game and game engine. We use this to support the range of devices our games run on, to size the interface correctly, and to investigate performance problems. It is sent once per session rather than with every event, and it is stored against your installation identifier.

Gameplay Activity

Which screens you open and which levels you start, finish, fail or leave, together with numeric details of a play session such as the level number, how much of the resource was left, and how many moves were used. Every value we record is a number: the games have no text entry, and no text you could type is collected.

Advertising and Purchase Events

Whether an advertisement was shown, watched or dismissed, whether an unlock was offered, bought, restored or declined, and the level at which that happened. These records tell us that an event occurred; they do not contain any payment information. See sections 2 and 3.

Approximate Location (Country Only)

We derive the country your request came from at our network edge and store only that two-letter country code. The IP address itself is read to work out the country and is then discarded — we do not store it. We do not collect or store your precise location, region or city, and the game never asks your device where it is.

2. WHAT WE DO NOT COLLECT

We state this explicitly because these are the things people most often expect a mobile game to take:

  • No advertising identifiers of our own. We do not read the iOS Identifier for Advertisers (IDFA), the Android Advertising ID, or the vendor identifier. These are the identifiers that would let a device be recognised across different apps, and our own analytics do not use them. Our advertising partner is a separate matter — see section 3.
  • No accounts or contact details — no name, email address, phone number, postal address or user account of any kind.
  • No precise location, and no access to contacts, photos, camera, microphone or health data.
  • No free text. Our own analytics accept numbers only, enforced by the server, so nothing typed can enter the pipeline.
  • No payment details. Card and billing information is handled entirely by Apple or Google and is never received by us.
  • No crash, energy or diagnostic reports sent to us. If you have enabled sharing of diagnostics with Apple or Google, those go to them under their policies, not to us.

3. ADVERTISING

Our games display advertising supplied by Google AdMob. AdMob is a third party, its software runs inside the game, and it collects its own information directly — which may include advertising identifiers, IP address and device information — in order to deliver and measure ads. That collection is governed by Google’s privacy policy rather than this one, and it is separate from the data described in section 1.

On iOS, whether AdMob may use a tracking identifier depends on the App Tracking Transparency permission, which you control and can change at any time under Settings → Privacy & Security → Tracking. On Android you can reset or delete your advertising ID under Settings → Privacy → Ads. You can review Google’s practices at policies.google.com/technologies/partner-sites.

4. OUR WEBSITE

The playhuddle.com website uses Google Analytics, a third-party service from Google, to measure traffic in aggregate: which pages are visited, roughly where visitors come from, and how they found the site. Google Analytics sets cookies and collects device, browser and usage information, including your IP address, directly — that collection is governed by Google’s privacy policy rather than this one. We look at this information only in aggregate, and we do not connect it to anything the games record. The games themselves do not include Google Analytics or any other third-party analytics SDK, as described in section 1.

You can prevent this measurement by blocking cookies in your browser or by installing Google’s opt-out browser add-on at tools.google.com/dlpage/gaoptout. You can review Google’s practices at policies.google.com/technologies/partner-sites.

5. PURCHASES

In-app purchases are processed entirely by the Apple App Store or Google Play. We never see or store your card details, billing address or store account. Whether you own a purchase is confirmed on your device directly with the store, and the record of that ownership is kept on your device. Because a purchase is tied to your Apple or Google account rather than to us, restoring it on a new device or after reinstalling is handled by the store — the game provides a “Restore Purchases” option for this.

6. HOW WE USE THIS INFORMATION

Running and improving the games

To see which levels are too hard or too easy, where players stop playing, and which parts of a game are used, so we can change the design. This is the main reason we collect anything at all.

Supporting devices and diagnosing faults

To check that the game runs and displays correctly across the devices, screen sizes and operating system versions our players actually use.

Measuring advertising and purchases

To understand how often ads are shown and whether the paid unlock is priced and placed sensibly. Our games are free, and advertising and one-time unlocks are how they are funded.

7. SHARING

We do not sell your personal data and we do not share the information described in section 1 with advertising networks or data brokers. It is disclosed only to:

Infrastructure providers

Google Cloud (Firebase / Cloud Firestore) stores the data, and Vercel hosts the service that receives it. They process it on our instructions in order to run the service.

Advertising partner

Google AdMob collects its own information inside the game, as described in section 3. We do not send it the data described in section 1.

Legal requirements

We may disclose information where we are required to by law, or to protect our rights or investigate misuse.

8. WHERE DATA IS STORED

The information described in section 1 is stored on Google Cloud servers in the United States. If you are in the United Kingdom, the European Economic Area or elsewhere outside the United States, your information is transferred there and is protected by the safeguards Google provides for such transfers, including the applicable Standard Contractual Clauses.

9. HOW LONG WE KEEP IT

We keep gameplay and device records for no longer than 24 months, after which they are deleted. We keep them only for as long as they are useful for the purposes in section 6.

10. YOUR RIGHTS AND CHOICES

Depending on where you live, you may have rights to access, correct, delete or object to our use of your personal data. Because our games have no accounts, the only key to your records is the installation identifier held on your device, and we have no way to connect it to you as a person.

Deleting the game from your device removes that identifier, which ends any further collection and breaks the link to what was recorded before. If you want records already held to be deleted, or want to exercise any other right, contact us at the address below and we will help — we may need to ask you for information from the device to locate the right records.

11. CHILDREN’S PRIVACY

Our Services are intended for general audiences. We do not knowingly collect personal information from children under the age of 16 (or applicable age in your jurisdiction). If you believe we have inadvertently collected such information, please contact us.

12. CHANGES TO THIS POLICY

If we change what we collect or why, we will update this page and the date at the top of it.

13. CONTACT US

If you have any questions about this Privacy Policy, please contact us at:

contact@playhuddle.com